At Flowers Richmond, we believe every customer in Richmond should have equal access to beautiful flowers and excellent online ordering services. Accessibility is at the heart of our business, and we are committed to ensuring our website is usable by everyone, including those with disabilities. Our goal is for all customers to enjoy a seamless experience when purchasing flowers from Flowers Richmond, regardless of ability or technology used.
We have designed and developed the Flowers Richmond website to align with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These internationally recognised guidelines set the benchmark for digital accessibility, ensuring our site is usable by a diverse range of visitors. Achieving and maintaining WCAG 2.1 AA compliance reflects our dedication to inclusivity, providing all Richmond customers the freedom to order flowers online with ease and confidence.
The Flowers Richmond website is fully compatible with leading screen reader technologies. Text alternatives are provided for all critical images and interactive features, and our web form structure ensures that those using assistive devices can navigate and complete their orders efficiently. We regularly test our website using multiple screen reader solutions to verify ongoing compatibility.
Good visibility is essential for many of our customers, and the Flowers Richmond website features a high contrast design to improve readability. Text and background colours are thoughtfully chosen to support visitors with visual impairments or colour blindness. We continually review our site’s design for clarity, ensuring that ordering flowers in Richmond is as straightforward as possible for every user.
We are dedicated to ongoing review and enhancement of our accessibility measures. Our team regularly tests the website on various devices, with adaptive technologies, and through feedback from users in the Richmond community. As new standards or technologies emerge, we promptly adopt them to maintain a leading standard of accessible Flowers Richmond services.
If you experience any difficulty using the Flowers Richmond website or encounter barriers when ordering online, we want to hear from you. Your insights help us improve our site for all customers. Please reach out to us using the contact details provided on our Contact page. We will address your concerns as swiftly as possible and ensure your feedback shapes future developments in accessible Flowers Richmond services.
Accessibility is more than a technical requirement—it's our promise to the Richmond community. We believe in providing high-quality flowers and impeccable customer service to everyone. By adopting best practices and focusing on user experience, we strive to make Flowers Richmond welcoming and accessible, enabling all our customers to order flowers online with comfort and simplicity.
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